Contact

Contact Kaito & Co

We’re here to assist you — whether you have a question about an order, product specifications, installation, or delivery.

Our team aims to respond within 24 hours (Monday–Friday).

Customer Support

📩 Email: hello@kaitoandco.co.uk
(Please include your order number for order-related enquiries.)

Business Hours:
Monday – Friday | 9:00 – 17:00 (UK Time)
Weekends & Public Holidays: Closed

Order & Delivery Enquiries

To help us assist you efficiently, please include:

• Full name
• Order number
• Email used at checkout
• Photos (if reporting damage or defects)

This allows us to resolve your enquiry as quickly as possible.

Installation & Technical Guidance

All lighting fixtures are designed for UK 220–240V electrical systems.

For safety and compliance reasons, we strongly recommend installation by a qualified electrician.

For technical specifications, including bulb type, wattage, and certifications, please refer to the individual product page.

Our Commitment

At Kaito & Co, we believe lighting should feel effortless — from purchase to installation.

We are committed to clear communication, careful packaging, and dependable support throughout your experience.